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Apple Apple At Home Advisor Interview

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Difficult Interview – Overall Positive Experience – Yes, and I accepted – Wed, 8 Jul 2015

Interviewed Jul 2015 in Tulsa, OK(took 21 days)
This was the third interview in a three week period; done via FaceTime. The interview lasted about 30 minutes and the gentleman who interviewed me was very nice and easy to talk to.

Interview Questions
Tell me about a time when you had to console an upset customer.
Answer Question

Tell me about a time when you persuaded someone to purchase something.
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Roleplay: A customer has just left an Apple retail location and his phone was working while at the store, but now that he's home, nothing is working.
Answer Question

Roleplay: A customer is having a dinner party and would like to use his Apple TV to play some music but it doesn't seem to be working.
Answer Question

Other Details
The interview consisted of a 1:1 Interview, Skills Test and a Background Check


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