Average Interview – Overall Positive Experience – Yes, and I accepted – 1 of 1 found this helpful – Tue, 4 Aug 2015
Interviewed null -1 in Boston, MA(took 28 days)
Three interviews in total.
1. Recruiter call to gauge interest for job, company, as well as customer service. Gets basic information as well about you.
2. FaceTime interview with role plays, customer service questions as well as technical questions.
3. Extended version of the second interview with a team manager. FaceTime interview that lays for about an hour and you get a lot of information about the company as a whole. This is where you get to ask all your questions!
Interview Questions
What does customer service mean to you?
Answer Question
Other Details
The interview consisted of a Phone Interview, Skills Test and a Background Check