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Apple Chat Specialist Interview

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Interview – Overall Positive Experience – Yes, and I accepted – Wed, 5 Aug 2015

Interviewed Jun 2015(took 14 days)
Phone interview followed closely by a video interview. It was laid back but still professional. They're really looking for empathy here. Typing speed helps. And they want to see that you can build rapport while being professional and sincere.

Interview Questions
Name a time when you had to give a customer bad news.
Answer Question


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