Difficult Interview – Overall Positive Experience – Yes, and I accepted – Thu, 1 Oct 2015
Interviewed Apr 2015 in Elizabethton, TN(took 60 days)
I waited close to 3 months before getting a call back. There were three different interviews with three different people. Everyone I spoke to put me at ease even though I was very nervous. I was hired and started a training program that you had an open book exam that you have two try's at. It's all very doable if you're prepared. They are really looking for customer service expertise and care technical knowledge is a plus.
Interview Questions
General questions such as strengths and weaknesses. Go to your interviews with a couple of examples that highlight your proficiency in customer service.
Answer Question
Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test and a Background Check