Interview – Overall Positive Experience – Yes, and I accepted – Tue, 29 Jul 2014
Interviewed null -1 in Springfield, MA(took 3 weeks)
The interviewing process for me was pretty fun for me. They give you a call first and talk to you about if you are still interested in the position. If you are interested then they will give you a very basic phone interview on the spot to see if you have the bare minimum of what they are looking at. You will then schedule an interview on either facetime or skype (your choice) and they are pretty flexible when it comes to scheduling it around your availability. The first facetime/skype interview takes about 30 minutes and you will talk to the Apple recruiter about customer service background and technical savvy. If they like you then you will be moved onto a facetime/skype interview with the hiring manager. This last interview is very much like the first one with a heavier concentration on the customer support end of things. Overall the staff that you experience every step of the way is extremely friendly and they really just make you so excited to work for apple!
Interview Questions
This really all depends on you level of expertise in the field. If you know apple, have a good customer service background, and have a decent amount of tech savvy, then you'll be fine.
Answer Question
Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Background Check
