Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 13 Aug 2014
Interviewed Aug 2014 in San Diego, CA(took 4+ weeks)
This was my third time around in through the hiring events. The first I made it through group and 1 interview. Second I did not get elected for a one on one interview. The most recent event was a group of about 15 which made me very confident because the other groups were 70+. One weird thing is that the event was at a store about 30 miles from my house when the store I applied to is about 8 but they assured me it was for the closer store. When I was called for the hiring event I had a short phone interview just asking a couple easy questions about job history and why I want to work for Apple. During the group stage it was fairly easy to stand out and see what kind of person they were looking for. The group interview is about 1hr and has presentations and pass and go questions. Just try and be honest and show that you listen well and smile! That night I was called for an interview the next day and I accepted. I showed up early as always and they let me know I was the first of the day so I waited till two guys came out and we went outside and spoke a bit about situational problems and how I resolved them. They were both very nice and easy to connect with and they let me know that some one would get back to me in about a week to let me know if I did or did not get the job. The interview was mostly composed of situational questions again and the occasional tangent here and there. This was one of the most nerve racking steps because I did not hear anything back for about two weeks. After sending a thank you email the day after the interview and a touch base email a week and a half after not hearing back, I was finally called back. The manager called me again to offer another interview. The interview took place a couple days after and this time it was just a one on one with a very nice lady. Again the interview consisted of situational questions and they seemed to overlap some of the other ones I had before but I did not mind. She let me know again after the interview that someone would get back to me by the end of the week(I interviewed on Tuesday). Again it took a while more to hear back, after being glued to my phone till the end of the week I received an e mail on Tuesday of the next week asking me to fill out the rest of my application. I did not want to get too exited at this point so I filled it out immediately and e mailed the manager that I did so. The very next day in the morning I got a call and he made me and offer over the phone, and I very happily accepted! He let me know that the offer was pending a clean background check. About a week after I was called back saying everything looked good and I just needed to go to the store to fill out some paperwork. Training starts in about 3 weeks and I could not be any happier to start with a company! The whole process took about 1+ month.
Interview Questions
How Did you deal with an irate customer and turn the situation around?
View Answers (1)
Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Background Check and a Presentation