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Apple Applecare At Home Advisor Interview

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Average Interview – Overall Positive Experience – No – 1 of 1 found this helpful – Tue, 5 Apr 2016

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Took 3 weeks total. Lots of emailing back and forth and calling. Interview took place over webcam. went through three interviews with different people, culminating in an interview with the Hiring Manager. All three were friendly and warm, and were definitely more interested in how I would relate to customers than my troubleshooting experience, although I have a significant amount of prior experience that was a positive. In one of the interviews, the interviewer even commented that he didn't need to ask me any more technical…

Interview Questions
Basic behavioral questions Role play
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