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Apple Tech Specialist Interview

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Average Interview – Overall Positive Experience – Yes, and I accepted – Fri, 9 Jun 2017

Interviewed May 2,017 in Atlanta, GA
I had three interviews for this position. The first was a group interview with other candidates who were applying for various positions. We played a game where we had to select questions and answer them to the group. They were mostly personality and customer service based questions and I feel like the interview was mostly paying attention to how we reacted to these on the spot questions, which made me nervous honestly. My second interview was one on one with a manager. It was really a pleasant experience and felt very laid back and conversational. He asked me some technical based questions but most of his questions were trying to get a feel for my personality. My third interview was with the manager from my first interview and her manager. They were both so laid back and kind and I felt very comfortable through the interview process. They mainly just asked me character based questions as well and I was asked questions that I had been asked in their previous interviews. I was nervous during the interview process because I have a lot of experience with technology, but not necessarily Apple products specifically. Overall I feel like they were looking for someone with a good attitude who would fit in with their team. I had a really good experience interviewing and I received an offer after I passed a background check. I'm excited to get started with the company!

Interview Questions
Tell me about a time when you had to deal with an angry customer.
Answer Question

What did you do when you had to work with an employee who you didn't see eye to eye with?
Answer Question

Other Details
The interview consisted of Group/Panel Interview and Drug Test


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