Easy Interview – Overall Positive Experience – Yes, but I declined – Mon, 12 Jun 2017
Interviewed Jun 2,017 in New York, NY
Applied online and got a response in 3 days for an interview. Arrived and found out it was a group interview of about 10 people broken into two groups of 5. They ask about 5 questions and then each person in the group answers individually. If you pass the first group interview you'll be emailed or called back within 7-10 days to come back for a second interview. The first interview suggests "business casual" attire but most men were wearing a shirt and tie. The second interview is more technical and one-on-one. I applied for full-time but all they had available was part-time. I wish they would have told me it was part-time before inviting me for an interview. Nonetheless, it was still a good experience.
Interview Questions
Introduce yourself (name and where you are from or currently living)
Describe a difficult encounter with a customer and how you handled it.
What is your favorite Apple product?
Tell us about a time that you received excellent customer service.
Answer Question
Other Details
The interview consisted of Group/Panel Interview