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Apple Applecare At Home Advisor Interview

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Average Interview – Overall Positive Experience – Yes, and I accepted – Sun, 30 Jul 2017

Interviewed May 2,017 in Chicago, IL
The interview process is fairly simple, mine was in two rounds. The initial meeting was conducted via FaceTime with an Apple Recruiter, asking a series of questions about who you are and basically why Apple and a brief role play scenario. The second meeting was conducted by two managers (one of which is my current manager). This meeting was also a video meeting but done with a different software to allow all of use to be seen and heard at once. They took turns introducing themselves and explaining the position, then moved into the same questions asked by the recruiter and referenced information from my resume. There was a technical support role-play scenario, that played out until I was stumped and admitting it. A few days later I was contacted by the recruiter asking how I thought the interview went and he told me he would let me know on their decision. Nearly two weeks later he called and told me I was officially hired! The other all process took 3-4weeks

Interview Questions
Tell us about a time when you felt devalued and what did you learn from the to prevent that feeling going forward?
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Other Details
The interview consisted of 1:1 Interview, Group/Panel Interview and Drug Test


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