Average Interview – Overall Positive Experience – No – Tue, 28 Oct 2014
Interviewed null -1 in Cupertino, CA
Employees of Apple are passionate about premium products and services. The interview was 45 minutes and very focused on Apple's consumer. Most questions emphasized the quality of service Apple customers expect, problem solving skills, active listening, and most importantly, empathy. I have a talent for calming an angry customer, so I was comfortable with the process.
Interview Questions
"How do you handle the rare customer who stays unsatisfied?'
View Answers (1)