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Apple Work At Home Telephone Customer Service Representative Interview

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Difficult Interview – Overall Positive Experience – No – Wed, 18 Oct 2017

Interviewed Feb 2,014
There was a phone screening then an interview via Skype or iphone. I was surprised by the extensive and thorough descriptions they expect you to provide via facetime interview for troubleshooting. Especially when no experience is required but I also think its good they take the time to interview at such capacity for longevity purposes.

Interview Questions
They will ask you to do a scenario run to see how you handle situations and how you would troubleshoot the issues
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview, Presentation, IQ/Intelligence Test, Skills Test and Drug Test


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