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Apple Specialist Interview

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Difficult Interview – Overall Positive Experience – No – Wed, 7 Feb 2018

Interviewed Jan 2,018 in Albany, NY (took 120 days)
I was in my local Apple Store in September of 2017 and some of the employees encouraged me to submitted my resume and see what happens. That's exactly what I did. I hadn't heard back from Apple until January of 2018 in which they invited me to a group hiring event. I had this first interview with two other candidates and one Apple employee. We went upstairs and found a small lounge in the middle of the mall and went around answering questions and having a conversation. This interview was very casual and at times felt more like a discussion than an interview so be ready to not only interact with your interviewer but your fellow interviewees! Exactly one week later I received a call from a very nice young woman from the store inviting me to a second interview. This second interview was a one-on-one with a newly hired manager so she was as nervous (yet confident) as I was! She asked me a variety of personal, professional, and technical questions, but again this felt more like a discussion than anything else so be prepared to go deeper into answers and questions. At the end of the interview she said she was really impressed and that I am a candidate for this position. However, the store was currently fully staffed and she said I must be patient although she wanted me still to meet with the stores Senior Manager for a third interview. I got a call the next day to setup my third interview. This interview was a bit more involved as this was the highest level manager I had met with. He again asked me all the good questions and we talked a lot about my current employer as he was familiar with said company. The interview went very well and at the end he mentioned that not only was this the store fully staffed, but this is the slowest time of year so I must be patient. He explained that the purpose of these interviews is to gather a pool of qualified candidates to fill positions as they open up. He told me he definitely wanted me to meet with a Store Leader in the coming weeks and most likely a Marketing Leader after that. I told him that I was honored for the opportunity to interview and be considered as a candidate. I went on to explain how I was happy with my current position at my current employer and am ready to put my patience to the test. He said that this is good for me that I am happy with my employer and it is good for them because they can bring me on the team when the time is right. He told me to expect a call in the next week with more information on the next steps. The next day I receive a call to set up a fourth interview with a Store Leader for two days later. I was caught off guard by the urgency of this next interview as at the conclusion of the third interview with the Sr. Mgr we left off at meeting in the 'next few weeks.' I believe they may be testing my level of commitment by telling me there's no openings yet continuing to meet with my. They want you to prove that you want to be there, that you understanding Apple's core values, and that you can do a good job articulating your thoughts and ideas. My fourth interview is tomorrow!

Interview Questions
Why Apple?
Answer Question

What are three values that are important to posses in the work place?
Answer Question

Give an example of a time where you delivered bad news to a customer.
Answer Question

Tell me about yourself.
Answer Question

Other Details
The interview consisted of 1:1 Interview and Group/Panel Interview


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