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Apple Apple At Home Advisor Interview

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Average Interview – Overall Positive Experience – Yes, and I accepted – Tue, 22 May 2018

Interviewed (took 60 days)
Did one phone interview and one online interview, very relaxed setting with personable people. First one involved some role play and general background questions. Second one was more situational based.

Interview Questions
If a customer called in after they've dropped their iPhone. How would you fix this?
Answer Question

Describe a time you dealt with a difficult customer and how did you handle the situation?
Answer Question

Other Details
The interview consisted of Phone Interview, 1:1 Interview and Drug Test


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