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Apple Service Specialist Interview

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Average Interview – Overall Positive Experience – Yes, and I accepted – Thu, 5 Feb 2015

Interviewed Jan 2015 in Knoxville, TN(took 10 days)
There were 4 interviews in total. Starting with the hiring event. 10 (or so) other applicants and I were shown videos, and asked questions about our professional lives. I was called back (within 48 hours) and offered a second interview. After the 3rd interview I was asked to submit additional documentation for a background check. I have an interview with the market leader today, so I'm officially in the offer stage of the hiring process. I hope it goes well!

Interview Questions
Have you ever made a customer angry, how did you resolve this?
Answer Question

Other Details
The interview consisted of a Group/Panel Interview, Skills Test, Drug Test and a Background Check


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