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Apple Applecare At Home Advisor Interview

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Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 13 May 2015

Interviewed Feb 2013 in Pensacola, FL(took 42 days)
First interview was a simple one, 3 basic questions about how to describe computer parts to a non-technical person, like RAM, Hard Drive, etc. We briefly discussed customer service and other generic background questions. 2nd interview was done via Skype I believe. More in-depth scenario's involving troubleshooting a given situation. 3rd Interview

Interview Questions
How would you describe RAM to a non technical person? How would you explain a Hard Drive and what it does.
Answer Question

Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Background Check


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