Average Interview – Overall Positive Experience – Yes, and I accepted – Fri, 12 Jun 2015
Interviewed Jun 2015(took 21 days)
I applied May 3rd, received a phone call the 28th. We talked about what the position was about, benefits and possible salary. Got my second interview scheduled. Second interview was a week and a half later. Make sure you are in a very quiet area no distractions or background noise. She asked me if I knew what the position was about, if I had watched the videos and if I was comfortable with what I would be doing. She asked me a couple of tech questions and then 3 role play ones. They really like an upbeat friendly tone, they want their customers to hear a smile through your voice. Always put the customer first no matter the circumstance. Today is my third and final interview.
Interview Questions
Role play: Its my birthday and I received Beats by Dre headphones but I don't know how to pair them. How can I connect them via Bluetooth?
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Role play: I just received a video of my nephews first words and I really want to hear it. But when I press play there's no sound, can you help me?
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Tell me 5 ways you can troubleshoot wi-fi connection.
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Other Details
The interview consisted of a Phone Interview and a Skills Test