Difficult Interview – Overall Positive Experience – Yes, and I accepted – Tue, 23 Jun 2015
Interviewed Jun 2015 in Tulsa, OK(took 7 days)
This was an interview done via FaceTime. The interview was very pleasant and easy to talk to. The interview was much shorter than I expected. I was asked to have a third interview.
Interview Questions
How would you go about helping a customer who has called in an cannot connect to wifi?
Answer Question
How would you go about helping a customer who is having trouble sending and receiving email?
Answer Question
Role play: I just received a new Beats by Dre Bluetooth headset for my birthday and I don't even know how to use Bluetooth; can you help me?
Answer Question
Other Details
The interview consisted of a 1:1 Interview and a Skills Test