Difficult Interview – Overall Positive Experience – No – Thu, 8 May 2014
Interviewed May 2014
Im an internal candidate, coming from retail. I had my second and final interview today and was a little surprised with the number of technical questions and role play scenarios. I was on FaceTime with the interviewer for close to an hour. In the end she said that she'd forward this on to another group, and I should hear from them 5-10 days. I felt I answered the questions with great customer service, aligning with customer, putting at ease, willing to help but was tripped up on some of the content and had to explain that if this was a real scenario, this is where I would dig to ensure I was giving accurate advice, or walking with customer thru the steps... Anyone else have any feedback on this or a feeling as to length or what to expect??
Interview Questions
She asked me someone just left the office and had all their contacts in the phone. they are now on the road to a very important meeting with million dollar deal at stake. All of her contacts are gone...can you help me get them back now. She has calls to make in the next twenty minutes and has no time to waste...
many email questions, syncing issues, a lot of information thrown at once ...
Answer Question
Other Details
The interview consisted of a 1:1 Interview, Skills Test and a Personality Test