Average Interview – Overall Positive Experience – Yes, and I accepted – Tue, 28 Oct 2014
Interviewed Feb 2014(took 60 days)
Had one FaceTime interview for the College At-Home Advisor position. The questions were like: how do you handle situational issues in the work place, how do you handle stress, how do you treat a customer, how did you make an unhappy customer happy again, etc. It wasn't to bad, just take deep breathes and draw on your experience of customer care. They don't care that you don't know technical things. Of course, it doesn't hurt to know some basic things about their products.
Interview Questions
Most difficult thing was calming your nerves since you are talking to Apple. Other than that, it really isn't that bad.
Answer Question
Other Details
The interview consisted of a Phone Interview and a Background Check