Easy Interview – Overall Positive Experience – Yes, and I accepted – Tue, 28 Oct 2014
Interviewed null -1(took 42 days)
I only had just one Skype Interview. The interview was mostly behavioral and situational. There were no technical questions about their products. Basically its all about saying how you will be empathetic towards the customer and address their emotional state before addressing their technical issue. The asked questions like, "Say a customer called in and was angry about how he just dropped his new iPad and the screen cracked, how would you react?" They also asked about your interest in technology and just basic things about previous jobs I've had
Interview Questions
What would you do if you were on a long phone call that exceeded past your work shift?
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Other Details
The interview consisted of a Phone Interview and a Background Check