Very Easy Interview – Overall Positive Experience – Yes, and I accepted – Tue, 10 Feb 2015
Interviewed Feb 2015 in Mountain Home, AR(took 20 days)
I applied January 13th received a call on February 2nd had the initial recruiter interview (5-7) minutes basically going over work history & maybe one or two customer service related questions following he scheduled me for my 1st Skype interview. .
This interview was February 5th & was more in depth with role play & technical questions (33 minutes long) however the focus was clearly more customer service driven. After that I was told I would move forward to a team manager interview and was sent a email link the same day. I scheduled it for February 9th the interview was short (15 minutes) few customer service questions one simple technical question and two role plays ... and on today February 10th I got a call I'm being offered the job providing my background check clears! I accepted of course and now waiting on the hireRight email.
Interview Questions
why apple?
what is good customer service to me?
give an example of a technical problem and solution?
Answer Question
Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Background Check