Average Interview – Overall Positive Experience – Yes, and I accepted – Fri, 1 Aug 2014

Interviewed null -1(took 3 weeks)
I applied through an online application and was contacted a week later by an Apple recruiter for a follow up application to make sure I qualify for the job. After all of that was cleared, I got an interview offer. The interview itself was longer than a typical interview should last. During the 40 min. Skype call, the interviewer asked many questions regarding my customer service experience, technical experiences, and did a role-play scenario. Some of the questions were a little to difficult to answer especially when you're on the spot, but it is definitely manageable. After the interview, I was contacted 4 days after and received a job offer for the company! Compared to most, it took me approximately 3 weeks from the time I submitted my application to getting the job offer, which was a pretty fast hiring process.

Interview Questions
How would you explain to a 5 year old what an RAM is?
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Average Interview – Overall Negative Experience – No – Sat, 2 Aug 2014

Interviewed Jul 2014 in Cupertino, CA(took 2 months)
Contacted recruiter via LinkedIn who then put me in touch with another recruiter who arranged a phone interview with a hiring manager. Conducted a phone interview in which I thought I conducted extremely poorly, but after a week and half I was sent a design challenge problem to complete over the next two weeks. The challenge required completing a design and describing how you got to your solution which was then documented and sent as a PowerPoint presentation. After several weeks passed received a message that I would be brought in for an in person interview which was going to possibly be two days long. The second day contingent on the first. The first day was 8 hours long with at least 8 scheduled individuals. Unfortunately though Apple was extremely unorganized and only 4 showed during the day. I was even left forgotten after the last scheduled interviewer never showed. I finally decided to leave once no one came to find me after an hour passed beyond that. Two hours later I received a call from the hiring manager stating he had decided to pass on my application due to a lack of experience in a particular field, that he also stated he knew I had no experience in from the start all the back from the phone interview. No apologies for wasting 2 months of my time for something I had zero control over. The experience was interesting, challenging, and a very angering experience.

Interview Questions
If I were to ask you what plastic this is (presenting to me a plastic component) what would you guess it would be?
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Skills Test and a Presentation

Very Easy Interview – Overall Neutral Experience – No – Mon, 4 Aug 2014

Interviewed Jul 2011 in Cork(took 3 months)
You will be contacted and have a few interview, must likely 3 then you will go for 3 weeks of training. The training its really easy as you can have access to book and Web site for the exam

Interview Questions
Nothing I can tell, its all very easy to go though and its just a mater of communication skill
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Skills Test, Drug Test and a Background Check

Average Interview – Overall Positive Experience – Yes, and I accepted – Tue, 5 Aug 2014

Interviewed Mar 2010(took 4+ weeks)
Hiring was lengthy. I went through 6 interviews over the course of a month but I understand why. They look for the best talent. The interview was very relaxed yet professional. Each person measured different capacities of your resume, i.e. education, personality, skills

Interview Questions
How would you be able to switch from PC to mac and speak favorably of both?
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Other Details
The interview consisted of a 1:1 Interview and a Background Check

Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 6 Aug 2014

Interviewed Jul 2014(took 2 months)
I submitted my resume online roughly two months before I heard anything back. I was first contacted by an Apple recruiter (who turned out to be one of the store managers) and did a really easy phone interview with him. I was then asked to come in for three in-person interviews (first with that same initial store manager, then another store manager, and then the final one was with the store lead and the regional sales manager). From there I was asked to fill out an application online, and from there I was called with an offer at $16/hour, conditional on a background check. The biggest thing I found prior to interviewing was to stay positive when talking to them. They asked about what Apple products I own, why Apple, my own customer service experiences and how they'd relate to Apple, what I do for personal development. I read prior to my interviews to not be afraid to use the same scenarios with each separate interviewer - and I found that extremely helpful since I felt like I could basically put my story on repeat when I kept going back for more in-person interviews. I've heard from a current employee that Apple as a company does not hire people quickly based off one interview, and I think that's a good sign that they know the people they're getting in their stores! Hope this info helps, and good luck!

Interview Questions
What do you do for personal development?
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview and a Background Check

Difficult Interview – Overall Positive Experience – Yes, and I accepted – Sun, 3 Aug 2014

Interviewed null -1
Three total interviews, each process was in a group scenario. For my first interview initial interview went through two rounds. Than the final third and last interview. Hardest part was to stand out in a group setting, and not repeating a simulator answer

Interview Questions
How you handled conflict in the work environment with a co-worker
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Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview

Difficult Interview – Overall Positive Experience – Yes, and I accepted – Sun, 3 Aug 2014

Interviewed Oct 2012(took 1+ week)
I initially applied online to the Walden Galleria Apple store in Buffalo, New York. I had no connections with anyone working there. I was invited to a hiring event that happened off site in a conference room upstairs in the mall. There were about 30 people there. I was pretty quiet during the big group portion, but during the smaller group session, when they asked the people at our table to answer questions I answered in such a way that kept everyones attention. They have current employees sit in at the tables and listen in to your answers, but they are more focused on your demeanor, how you are in front of people, and if you are articulate. It was pretty intimidating. Then I got called back the next day for an interview with one of the managers. That interview went well and was pretty straight forward. It was interesting because they really just seemed to want to get to know me as a person and weren't focused as much on my technical knowledge. The second interview was more based on technical knowledge. They told me to work on that. I was convinced I wouldn't get a call back, but I did. So I went for the fourth and final interview. It seems like a lot for a retail position but all of the interviews were pretty comfortable. The fourth one was with the store manager and the district leader. It was pretty intimidating because the store manager was very cold and distant and didn't say much. The district manager was very nice and made me feel at ease. So it was a weird combination to adjust to. Kind of like good cop bad cop. It was hard to read that interview because I felt like the district manage wanted me on board, but the store manager didn't seem as excited.

Interview Questions
Listing off different software that Apple offers. I use all Apple products and grew up with them, but I kind of drew a blank, not expecting them to want a list of five different Apple apps that are built in to your phone.
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Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview

Difficult Interview – Overall Positive Experience – Yes, and I accepted – Mon, 4 Aug 2014

Interviewed null -1(took 2 months)
They normally hire from within for Family Room Specialist. If that's the case you're going to be interviewed with a PANEL of managers. Yes, a panel. A little scary, yes but just be yourself and explain how it'll benefit them to have you in a Family Room role.

Interview Questions
They're going to ask you to tell a story of a bad/good customer service situation that you were in. Be prepared to tell a good story. Also, use some Apple vocabulary that you learned from Core. This will put a smile on their face. You're welcome ;)
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Other Details
The interview consisted of a Group/Panel Interview and an Other

Interview – No – Mon, 4 Aug 2014

Interviewed null -1(took 2+ weeks)
I was contacted by a recruiter from out of state - ousourcing I take it. After few rounds of interviews which led me believe I was a very viable candidate - silence. Would be good at least to get some feedback.

Interview Questions
There were no questions I found too difficult
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Other Details
The interview consisted of a Phone Interview and a 1:1 Interview

Easy Interview – Overall Negative Experience – Yes, but I declined – Tue, 5 Aug 2014

Interviewed Jul 2014 in Plano, TX(took 1 week)
There are three interviews with standard questions. They prefer doing group interviews. The management and team seem nice enough. One weird thing though. They act as though they want someone with a great personality, but the only people I saw them hire were the most boring people in the interviews.

Interview Questions
What made you choose Apple? (really)
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Other Details
The interview consisted of a Group/Panel Interview, Personality Test, Drug Test and a Background Check

Very Difficult Interview – Overall Positive Experience – Yes, and I accepted – Tue, 5 Aug 2014

Interviewed Aug 2010 in Novi, MI(took 3 days)
Invited to a hiring event with a few hundred people, which was basically a seminar where they talked at us explaining what a great company Apple is. Called back for a second interview the next day with two store managers, then a third interview the following day. I was then offered the job and went through 3 or 4 days of Apple retail training and started a few days later.

Interview Questions
What technology blogs/websites do you read?
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Other Details
The interview consisted of a 1:1 Interview, Group/Panel Interview, Personality Test, Background Check and a Presentation

Average Interview – Overall Neutral Experience – No – Thu, 7 Aug 2014

Interviewed Aug 2014(took 2 weeks)
I applied on their site for 3 different positions and was contacted for an interview with their assistant manager at the Apple retail store. Interview went well and mainly asked questions that other people on this site have mentioned. I gathered through this interview that I was being considered for either the Creative or Expert role, they let you decide by gauging your interest I think. I was then contacted the next day for a phone interview with the store manager for the following day. The manager conducted the interview at an amusement park for a birthday party he was attending which seemed very unprofessional to me. Nonetheless I passed that interview and he had me interview with the district manager at the store again the day after. I did my best and thought the interview went well (they ask the same questions for all the interviews). I let him know I wanted the Creative position and marketed myself well. The manager told me I had the skills for the position and that I would hear from my HR contact by the end of the week if I had the job. Two days later I was sent the generic rejection email. This site has helped me a lot in the process so I wanted to give back. Most of the things you read is how it goes down, just prepare and be confident. I think it's pretty ridiculous that Apple has you go through this many hoops for a stupid retail job at a mall. I felt positive the whole time and yet did not get an offer. Oh well, maybe it's for the best. Good luck all.

Interview Questions
What's your favorite app?
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Personality Test

Average Interview – Overall Positive Experience – Yes, and I accepted – Sun, 10 Aug 2014

Interviewed null -1
Group Hiring Event where you just need to be outgoing and unique to get hired. It's a cult like experience. You go in to a room with clapping and lots of music they give a 15 minute presentation on the company to sell you on it's benefits. Then you break up into groups and begin selling yourself through different random questions they ask.

Interview Questions
If you could be anyone in the world who would you be and why
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview and a Group/Panel Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Sun, 10 Aug 2014

Interviewed null -1
Overall the interview process is fairly straight forward, you are first called in for a group interview and then from there you may have up to five one-on-one interviews. I recently finished the group interview which had around 20 applicants. It started by having each applicant introduce themselves including their background and what they're passionate about. From there they show several videos about what it's like to work for Apple and after each there's a discussion on things that you noticed from the video and how service from Apple is different from other retail stores. Next they split us up into two groups and they had us pass around an iPad with different interview questions that we answer in front of the entire group. Expect four interview questions each and then one group question which is basically asking why you would make a good Apple employee. Finally they allow for any questions that you have and then you're finished.

Interview Questions
There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle.
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Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview

Average Interview – Overall Negative Experience – No – Mon, 11 Aug 2014

Interviewed Apr 2011 in King of Prussia, PA
Group Interview invitation at a hotel in Pennsylvania. There were approximately 50 people there of all ages and backgrounds. The interview process was done in groups of five people and the groups were separated throughout the large conference room. There was one Apple sales associate interviewing in each of the small groups. The questions were very vague and did not address individual skills experience. It was more like a psychological assessment , very awkward, and an insult to my intelligence and professional background. I am glad I didn't get hired and even happier now that I am an Android cell phone owner and proud of it

Interview Questions
How would you handle a conflict with a co-worker?
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Other Details
The interview consisted of a Group/Panel Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Tue, 12 Aug 2014

Interviewed null -1 in New York, NY(took 4+ weeks)
Whole process took just shy of 4 weeks, from the time I submitted my application to job offer. I was invited for an interview about 3 days after I submitting the job application. First interview was as a group and it can range from 3 to 5 other individuals total including myself. Questions asked were fairly typical, mostly behavioral questions on how you deal with customers and some technical ones, like your favorite Apple product. Interview lasted 1 hour. Was offered a 2nd interview through email later in the day. Second interview was a one on one with a store leader. Very quick, lasted maybe 15 minutes. Again, behavioral questions and past customer service experiences. Was invited to a third interview a few days later. It was a 1 on 2, store manager and store leader. Very quick again, maybe 10 minutes at the most. Was offered the position after the interview was over.

Interview Questions
Was there a time where you did not satisfy a customer's needs?
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Other Details
The interview consisted of a 1:1 Interview, Group/Panel Interview and a Background Check

Interview – No – Tue, 12 Aug 2014

Interviewed Feb 2013
The interview process was very clear & concise, the interviewer was very passionate about Apple and she asked a lot questions about Apple products. She also asked where do I see myself in 5 years.

Interview Questions
What did not live up to your expectations
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Other Details
The interview consisted of a Group/Panel Interview

Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 13 Aug 2014

Interviewed Aug 2014 in San Diego, CA(took 4+ weeks)
This was my third time around in through the hiring events. The first I made it through group and 1 interview. Second I did not get elected for a one on one interview. The most recent event was a group of about 15 which made me very confident because the other groups were 70+. One weird thing is that the event was at a store about 30 miles from my house when the store I applied to is about 8 but they assured me it was for the closer store. When I was called for the hiring event I had a short phone interview just asking a couple easy questions about job history and why I want to work for Apple. During the group stage it was fairly easy to stand out and see what kind of person they were looking for. The group interview is about 1hr and has presentations and pass and go questions. Just try and be honest and show that you listen well and smile! That night I was called for an interview the next day and I accepted. I showed up early as always and they let me know I was the first of the day so I waited till two guys came out and we went outside and spoke a bit about situational problems and how I resolved them. They were both very nice and easy to connect with and they let me know that some one would get back to me in about a week to let me know if I did or did not get the job. The interview was mostly composed of situational questions again and the occasional tangent here and there. This was one of the most nerve racking steps because I did not hear anything back for about two weeks. After sending a thank you email the day after the interview and a touch base email a week and a half after not hearing back, I was finally called back. The manager called me again to offer another interview. The interview took place a couple days after and this time it was just a one on one with a very nice lady. Again the interview consisted of situational questions and they seemed to overlap some of the other ones I had before but I did not mind. She let me know again after the interview that someone would get back to me by the end of the week(I interviewed on Tuesday). Again it took a while more to hear back, after being glued to my phone till the end of the week I received an e mail on Tuesday of the next week asking me to fill out the rest of my application. I did not want to get too exited at this point so I filled it out immediately and e mailed the manager that I did so. The very next day in the morning I got a call and he made me and offer over the phone, and I very happily accepted! He let me know that the offer was pending a clean background check. About a week after I was called back saying everything looked good and I just needed to go to the store to fill out some paperwork. Training starts in about 3 weeks and I could not be any happier to start with a company! The whole process took about 1+ month.

Interview Questions
How Did you deal with an irate customer and turn the situation around?
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Other Details
The interview consisted of a Phone Interview, 1:1 Interview, Group/Panel Interview, Background Check and a Presentation

Average Interview – Overall Positive Experience – Yes, and I accepted – Wed, 13 Aug 2014

Interviewed null -1 in Cupertino, CA(took 2 weeks)
interview process tools two weeks in total. basic NLP questions. svm model are asked also. and some perl/python/bash script. asked how to get a certain column from a data file. plain and no different overall.

Interview Questions
nothing rather difficult
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Other Details
The interview consisted of a Phone Interview and a 1:1 Interview

Average Interview – Overall Negative Experience – No – Thu, 14 Aug 2014

Interviewed Aug 2014 in San Diego, CA(took 5 days)
Store manager called me on my cell phone and we had a 10 minute chat regarding why work for Apple, scheduled an interview for the following week. It was me and some other applicant, some other manager took us outside and asked questions from his list of questions, I guess. I could tell he was not interested because interview was short and seems like he didn't care what I had to say. I could of said "I want to work for Apple so I can rob apple of all the secrets they have and sell them online or to Samsung"- it would really make no difference.As expected two days later I got an email saying they will go forward with other candidates. The manager told us every week 1500-2000 people apply for that only ONE location, I am sorry but I have to challenge that. I live in San Diego- 1.3 million people population. According to him, around 100000 people (2000 applicants X52 weeks in one year) apply to work for THAT only one location. That makes every 13th person in San Diego applies to work for that only ONE store (UTC, La Jolla). Young, old, pregnant - every 13th person in San Diego. We also have 2 other stores in San Diego area. So, now every 4th person- young or old applies to work at Apple in San Diego ? Each year ? Please.

Interview Questions
Tell me of an example of a situation where you advised your manager to improve on something.
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Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview